Contact Us

Whether you've spotted something that needs updating, want to flag an issue with one of the sites we cover, or just have a question about how we compare anonymous crypto casinos for US players, this is the right place to start. We read every message that comes in, though we can't offer personal betting advice or resolve account issues with individual casinos — those go directly to the operator's own support team.

What we can help with

Best Crypto Casinos is a review and comparison site, not a casino, so our role is limited to the information we publish. We're best placed to help with:

• Corrections to bonus terms, coin support, or licensing details on any review or comparison page
• Questions about how we rank and score anonymous crypto casinos for US players
• Feedback on the site itself — broken links, unclear sections, or missing information
• General queries about no-KYC play, wallet setup, or how payout speeds are assessed
• Reports of outdated information, such as a bonus that has changed or a site that's stopped accepting new US players

What we can't do is intervene in a dispute between you and a casino, process a deposit or withdrawal, or verify your identity with an operator. Those matters sit entirely with the casino you've signed up with, and most operators publish their own support contact on their site or within your account dashboard.

Before you reach out about a specific casino

If your question relates to one of the sites we cover — say BetPanda, CoinPoker Casino, or Cryptorino — a few things are worth checking first, since they cover most of the messages we receive:

• Bonus terms — Every welcome offer or cashback deal we list carries wagering requirements, minimum deposits, or time limits. These sit alongside the offer on our comparison pages and on the casino's own promotions page, and they're the most common source of confusion.
• Verification requirements — Even sites marketed as low-KYC may ask for identity checks before larger withdrawals, as part of standard anti-money-laundering practice. This isn't something we or the casino can waive.
• Payout timing — On-chain withdrawal speed depends on network congestion and confirmation times as well as the casino's own processing, so delays aren't always a red flag.
• Restricted states — Availability varies by state and by operator. If a site isn't loading or is blocking your access, it may be applying its own geographic restrictions.

If none of that resolves the question, the casino's own live chat or support email is usually the fastest route, since only they can see your account.

How our ranking and review work

We assess the anonymous and low-KYC crypto casinos on this site against a consistent set of factors: supported cryptocurrencies, the strength and clarity of bonus terms, game variety and software providers, payout speed, licensing, and how genuinely limited their verification requirements are. Ratings are editorial and reflect our own research rather than customer reviews. Best Crypto Casinos may earn a commission when readers sign up through links on this site, but that relationship never decides where a casino sits in our rankings — commission does not buy position. If you think a review has fallen out of date or a factual detail is wrong, tell us and we'll look into it.

A note on the legal and responsible gambling side

Every crypto casino reviewed on this site operates offshore, typically licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator. There is no federal legalization of online casino gambling with crypto, and availability differs by state — some states are more restrictive than others, and readers are responsible for checking their own state's laws before playing. If your message concerns eligibility in your state, we can point you to general information, but we can't give legal advice, and questions about tax treatment of gambling winnings or crypto gains should go to a qualified tax professional rather than to us.

If you or someone you know is struggling with gambling, the National Problem Gambling Helpline is available at 1-800-GAMBLER. Offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth reviewing our Responsible Gambling page before you deposit anywhere. All casinos listed here require players to meet a minimum age of 18 or 21, depending on the operator — check the specific site's terms before signing up.

Where to find more before you write in

A lot of common questions are already answered elsewhere on the site. Our About Us page explains who we are and how the site is funded, and our Terms and Conditions page covers the legal basis on which we publish reviews and comparisons. If your question is about a non-US market, our Non Gamstop Casinos UK page may be more relevant than anything on this US-focused site.

Getting a useful response

When you get in touch, it helps to include:

1. The specific page or casino your message relates to, with a link if possible
2. What you expected to see versus what you actually found
3. Any screenshots or details that support a correction request
4. Your general location (state) if the question is about eligibility or restrictions

We aim to review every message, though as an independent, small editorial team we can't guarantee a personal reply to every query. For anything urgent involving your money — a stuck withdrawal, a locked account, or a disputed bonus — contact the casino directly first, since they're the only ones who can act on it.